Getting to your appointments and exams at Hospital da Luz Setúbal is now more digital, simpler and safer. Patients at Hospital da Luz Setúbal, as was already the case at Hospital da Luz Clínica Luísa Todi, can now self-check-in for appointments and exams directly through the hospital . Self-check-in can be completed quickly on a smartphone using MY LUZ app, eliminating the need to wait in line at reception desks. Self-check-in becomes available in the MY LUZ app two hours before the scheduled appointment or exam . To use this feature, patients must have a MY LUZ account with full access, location services enabled on their mobile device, and be either on hospital premises or within a 1 km radius. To complete self-check-in, simply open the MY LUZ app or tap the notification sent by the app; go to the home page or the Schedule section; select the appointment, exam or treatment you wish to check in for and tap the Check In button. If payment is required, it must be completed using one of the available payment methods. Once payment has been made, a digital ticket will be displayed, indicating the waiting area and the queue number that will be used by the healthcare professionals. Don't forget! MY LUZ app notifications advising that check-in is available are only sent if notifications have been enabled. To activate them, go to Account Management and select Push Notifications and Service Notifications. It's simple, convenient and fast. With this new way of connecting to Hospital da Luz Setúbal, patients are guided throughout their entire hospital journey in a fully digital manner. Through notifications sent to their personal MY LUZ app account, they receive all the information they need to ensure that everything runs smoothly, safely and without delays. Alongside this new digital navigation experience within Hospital da Luz Setúbal, the hospital's signage has also been updated to make it easier for patients to find their way to the service where their appointment or exam will take place. Hospital da Luz Setúbal remains committed to innovation and to delivering high-quality services at every level. Providing a distinctive patient experience that is also simple, fast and safe is an essential part of our mission. We continue to improve every day, with the same dedicated professionals who have always been at Hospital da Luz Setúbal.
