'Lourenço! Psst! Lourenço!...' Lourenço's story at Hospital da Luz begins like this, with a voiceover calling his name and explaining the benefits of using the MY LUZ app. Every time he visits Hospital da Luz—or rather, with each episode of the new series about the app for Hospital da Luz clients—Lourenço discovers a new MY LUZ feature and, with it, a way to better manage his health, with just one click . The first episode, now available on Hospital da Luz's YouTube channel , explains how to open an account with this app. From there, the series will show, in new episodes with Lourenço and his family, how to register for appointments and exams on your cell phone, through the app, without needing to go to the hospital reception; how to pay for appointments and exams through MY LUZ; how to add children and other family members to the account; the benefits of Luz ON Prime and how to subscribe; how to use the health monitor; how to conduct video consultations with a Hospital da Luz attending physician; and even how to learn more about health, with healthy living suggestions and updates on treatments and services at Hospital da Luz. Everything is just a click away. In the MY LUZ app. With this new MY LUZ series, which features a fresh language and a more realistic image, Hospital da Luz aims to expand the use of its health management app for clients , revisiting features and presenting the latest MY LUZ features in a simple, accessible, and engaging way. In every episode, Lourenço and his family will be the protagonists, demonstrating all the advantages of using the MY LUZ app. MY LUZ already has 1.46 million users and is used by over 300,000 people every month. Created in 2019, the customer health management application has been improved and enriched, allowing easier, faster and more complete access to all the health management needs of Hospital da Luz clients.
