Access to the videoconsultations of Hospital da Luz is simple, follow these steps: If you need an urgent videoconsultation for symptoms of COVID-19 Call our LUZ 24 - 217 104 424 service, which will make the clinical triage by phone and schedule your videoconsultation with a physician from Hospital da Luz. If you need to do the usual follow-up with your doctor in videoconsultation Request the scheduling of your video consultation: Access your personal area at MY LUZ and order the video consultation; Send a message by Whatsapp ( 927 529 648 ) or call 217 104 446 . Do not forget, to make follow-up videoconsults, your phycisian must consider you elegible. Learn more about the videoconsultations at Hospital da Luz and the criteria for follow-up on the videoconsultations for each specialty.